Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.0
Location
9.3
Service
8.8
Dining
7.3
Guest reviews
8.0/10
based on 4 reviews
8.3
8.3/10 based on 520 reviews
John
United Kingdom,
March
2024
9.0/10
The hotel is ideally located amidst all the new malls in Xinyi and near the MRT station. The rooms are very comfortable and immaculately clean, perfect for a restful stay. The staff are incredibly friendly and helpful, making the service top-notch. However, there can be some noise, especially during the weekend due to nearby nightlife venues, which might be a downside. The dining experience is simple yet sufficient for a day's energy boost.
Rooms
9.0
The rooms were very comfortable and immaculately clean.
Service
9.0
The staff were incredibly friendly and helpful.
Location
10.0
The hotel is superbly situated amidst all the new malls in Xinyi and close to the MRT station.
Dining
8.0
The dining was simple yet enough to fuel one's energy for the day.
Facilities
9.0
The hotel features very nice, clean, and functional rooms, and the staff provides a great breakfast to enjoy.
Albert
United States,
January
2024
8.0/10
Staying at this hotel was a great experience overall. The rooms are spacious for this upscale neighborhood in Taiwan, ensuring comfort. We enjoyed the superb location in the heart of Xinyi, making it easy to find food options nearby, but Friday and Saturday nights can get noisy, so higher-level rooms are recommended.
Rooms
8.0
The room with a king bed we stayed in was clean with a superb location at the center of Xinyi.
Service
9.0
I was impressed by the very friendly service; they even called in to check with me within 5 minutes. The overall service, cleanliness, and friendly staff were top-notch.
Location
9.0
The hotel's location is excellent, close to a subway stop, Elephant Mountain for those who enjoy running, and a vibrant nightlife scene. It's very central, near Taipei 101, shopping centers, and the metro, although it can be noisy at the weekend due to a nearby nightclub. During winter, it feels a bit unsafe in the early morning.
Dining
7.0
The dining options were varied, catering to different preferences daily. However, seating could be inadequate during peak times. The overall dining experience was decent but not exceptional compared to other Asian hotels.
Facilities
7.0
The hotel offers essential facilities; however, nothing extraordinary was noted during our stay.
Peter
United Kingdom,
January
2024
8.0/10
I absolutely loved my stay at this hotel! The location is superb, right in the heart of the bustling Xinyi district, making it easy to find great food and explore. The rooms were spacious and impeccably clean, although the noise from the lobby was a bit bothersome at times.
Rooms
8.0
The rooms are big enough and very clean, located right next to the lift lobby. They were spacious and clean.
Service
9.0
The staff was incredibly helpful and professional, ensuring my stay was well taken care of. They were kind, polite, and super helpful, despite the busy atmosphere, especially in the evening.
Location
9.0
The hotel is perfectly situated, right next to Taipei 101 and the MRT, in the bustling Xinyi district with easy access to everything. However, noise from speakers can be a bit disturbing on lower floors.
Dining
7.0
The dining options are good, with a variety of choices including vegetarian options. However, the overall dining experience was subpar compared to other hotels in the area.
Facilities
7.0
The facilities are nice and functional, although the space in the whiskey bar is limited for comfortable seating.
Art
United States,
May
2023
7.4/10
The hotel is centrally located, making it easy to access Taipei 101, shopping centers, and the metro. The rooms, although slightly musty at first, are quite clean and provide a decent stay. The dining options are average, but the friendly service and convenient location make up for it. A good value for the price paid.
Rooms
7.0
Upon entering, there was a slight musty smell likely due to the carpeting, but overall, the rooms were clean and of an older style. They were on the smaller side but still adequate. Would have appreciated a coffee/snack voucher as an alternative to breakfast for busy travelers.
Service
8.0
The staff was friendly, responsive, and offered a personal touch like providing a takeaway breakfast box.
Location
9.0
The hotel's location in the heart of Xinyi is excellent, especially for those looking to explore Taipei's buzzing center easily. Close proximity to shopping districts and Taipei 101 makes it a convenient choice.
Dining
7.0
While the dining options were decent with an emphasis on Taiwanese cuisine, the choices were limited. However, the Taiwanese-style dishes were a hit with our family, especially the elderly members.
Facilities
6.0
The hotel offered standard facilities but lacked variety in the dining options. Limited but acceptable for a short stay.